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Email:
info@artsupply.com
Phone:
(888) 202 8512
CUSTOMER SERVICE HOURS:
8AM-4PM EST MONDAY - FRIDAY
info@artsupply.com
info@artsupply.com
Phone:
(888) 202 8512
CUSTOMER SERVICE HOURS:
8AM-4PM EST MONDAY - FRIDAY
info@artsupply.com
Shipping Information:
Most orders will be processed and shipped within 1-3 business days. Shipping of boards takes up to a week. Sometime longer depending on the size, quantity and location of the warehouse the boards will be coming from.
If you need your order expedited please contact us as soon as possible so that we may assist you in your specific needs.
SHIPPING: The type of shipping service(s) used is determined by several factors. Some products are too large to be shipped using a standard ground service. Foamcore Heaven will always try to keep the cost of shipping as low as possible without compromising the integrity of the merchandise. If it is necessary to use a higher shipping category which could effect the the cost, you will be contacted. If we have been unable make contact before the stated 15 day time period, we reserve the right to ship the order in what manner is deemed necessary, so there is no default or compromise of the terms of fulfillment*.
Frequently Asked Questions:
Q: How do I know if a package will be shipped using "ground" services or if it will require a "freight" shipment?
A: Items that are larger than 32 x 40 are too large to be shipped UPS and will be shipped by truck.
Most orders will be processed and shipped within 1-3 business days. Shipping of boards takes up to a week. Sometime longer depending on the size, quantity and location of the warehouse the boards will be coming from.
If you need your order expedited please contact us as soon as possible so that we may assist you in your specific needs.
SHIPPING: The type of shipping service(s) used is determined by several factors. Some products are too large to be shipped using a standard ground service. Foamcore Heaven will always try to keep the cost of shipping as low as possible without compromising the integrity of the merchandise. If it is necessary to use a higher shipping category which could effect the the cost, you will be contacted. If we have been unable make contact before the stated 15 day time period, we reserve the right to ship the order in what manner is deemed necessary, so there is no default or compromise of the terms of fulfillment*.
Frequently Asked Questions:
Q: How do I know if a package will be shipped using "ground" services or if it will require a "freight" shipment?
A: Items that are larger than 32 x 40 are too large to be shipped UPS and will be shipped by truck.
Lift gate service is mandatory if there is no loading dock or fork lift available. Inside delivery is an extra charge. Shipping rates are calculated for the contiguous United States. If you are outside of this area, please call for an accurate shipping quote.
